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Online Reputation
Can Make Or Break Your Business
A one-star increase in online rating leads to a 5% to 9% increase in revenue.
- Harvard Business Review
77% of patients use online reviews before selecting a doctor.
- Software Advice
Patient Feedback & Online Reviews Solution
Simple. Patient-Friendly. Highly Effective.
Step 1
A survey is sent via Text or Email after every patient encounter.
Step 2
Negative comments are captured and handled privately in real time.
Step 3
Happy patients leave reviews on sites like Google, Yelp, and Healthgrades.
- Mobile-friendly survey with no typing required
- Review site instructions tailored for iPhone, Android, and PC
- Insightful analytics and reports
- Priced less than reactive solutions for reputation management
- Tremendous impact on patient retention and acquisition
What our customers are saying
The five-star reviews began pouring in and our productivity increased because we didn't have as many missed appointments
- Kristi Rigsby, VP of Clinical Operations, North Texas Medical Center
This has had a tremendous impact on our inbound calls for appointments!
- Robert Terrill, M.D., Dermatologist, Sonoma Skin Works
They are helping us accumulate positive online reviews from our satisfied patients
- Nishendu Vasavada, M.D., Psychiatrist, Lakeside Life Center