Case Study

Stephanie Harris is the VP of Marketing and Communications for Baptist Hospitals of Southeast Texas, a large regional hospital in Beaumont, Texas, that sees a high volume of patients. As VP of Marketing and Communications, Stephanie leads the hospital’s efforts to ensure they maintain a positive image in the community and online, one that reflects […]

Case Study: Boosting Google Ratings and Staff Morale at Baptist Hospitals of Southeast Texas
June 18, 2024

If you’re a physician with a stand-alone practice, you know the breadth of responsibilities physician-owners must handle. It’s so much more than just seeing patients. Payroll, benefits, medical billing, practice operations — everything that keeps a medical practice in business in our challenging healthcare environment falls on the shoulders of the owner and perhaps a […]

Case Study: Boosting Reviews From Day One for 99 Healthcare Management Clients
May 7, 2024

Steven Welch, D.O., is the Chief Medical Officer of, and a physician with, Parker County Hospital District in Weatherford, Texas. In addition to offering emergency and primary care services, PCHD provides telemedicine to roughly 50 Parker County schools. Their unique telemedicine arrangement allows PCHD to support the educational success of students and staff on each […]

Case Study: Meeting the Unique Needs of Parker County Hospital District’s School-Based Telemedicine Program
October 10, 2023

Peoria Ear, Nose, and Throat is a multi-specialty private practice providing ENT, audiology, allergy, and physical therapy services to patients in Peoria, Illinois. Their Practice Administrator, Tyler Robertson, works to ensure the business and operational side of the organization runs smoothly, which puts him in charge of implementing, managing, and auditing software solutions. Why Peoria […]

Case Study: Going Paperless, Improving Reputation, and Reducing No-Shows at Peoria ENT
August 8, 2023

Jared Lee is the Chief Operating Officer at Legacy Orthopedics and Sports Medicine, which is located just north of Dallas, Texas. As COO, Jared oversees the practice’s daily operations while identifying areas for improvement and growth. He works closely with the leadership team to ensure the needs of staff and patients are met while making […]

Case Study: Legacy Orthopedics and Sports Medicine
April 11, 2023

Sam Williams is the Chief Operating Officer at Mid-America Orthopedics, an industry-leading orthopedic group serving Wichita, Kansas, and the surrounding areas. As Chief Operating Officer, it’s Sam’s job to oversee the daily operations of the organization while keeping an eye on future projects and goals. Working closely with the leadership team, he ensures the needs […]

Case Study: Mid-America Orthopedics
January 3, 2023

Sue Durkin is Chief of Clinical Services at Lamprey Health Care, a leader in community health with several locations in the southern area of New Hampshire. Founded in 1971 as an information and referral service, the need for additional community-based service providers quickly became apparent. Lamprey Health Care opened its first primary care office in […]

Case Study: Lamprey Health Care
December 20, 2022

Dr. Ashley Needler is the Chief Operating Officer at Northwest Florida Ear, Nose and Throat in Fort Walton Beach, Florida, a prominent facility on the Emerald Coast. Since 2007, this specialty clinic has provided exceptional patient services and medical care. As COO, Dr. Needler ensures efficient operations and a high standard of patient care. She […]

Case Study: Northwest Florida Ear, Nose and Throat
December 6, 2022

As Vice President of Clinic Operations, Kristi Rigsby oversees hospital operations and ensures exemplary care for all patients at North Texas Medical Center.  North Texas Medical Center is an acute care hospital in Gainesville, Texas, serving thousands of members of their bilingual community and the surrounding areas. Their 125,000-square-foot medical center has 42 medical and […]

Case Study: North Texas Medical Center
August 9, 2022

3 providers, 3 mid-levels Client since mid-2015 North Dallas ENT is one of the busiest independently-run ENT facilities in the Dallas Fort-Worth Metroplex area. They improved their efficiency and increased their online reputation by using Simple Interact’s Appointment Reminders, Patient Feedback & Online Reviews, and HIPAA Compliant Online Intake Forms. Challenge #1: Challenge #2: Our solution to acquire […]

Case Study: Centricity client improves online reputation and front office efficiency with Simple Interact
November 1, 2017
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