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Collect More with
Simple Patient Payments

Make payment capture a seamless part of the patient journey.

Pre-Visit Capture
Pre-Visit
Capture
Card-on-File Payments
Card-on-File
Payments
Staff Payment Management
Staff Payment
Management
On-Demand Payments
On-Demand
Payments
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"Within a few months we have had more than 90% completion of forms before the patient comes into the office, saving us check in time and material costs."

Joseph Mathews, Practice Administrator
Advanced Orthopaedic and Sports Medicine (A Division of OrthoLoneStar)

Payment Form

Collect Payments Before the Visit

Provide a complete digital checkout experience prior to the visit. Balance details automatically populate in the patient's mobile checklist. Patients review charges, submit secure payments via digital wallet or card, save their card for future visits, and instantly receive digital receipts.

Card-on-File Solution

Ensure every patient has a secure payment method on file before seeing the provider. Patients complete a mandatory "Save Card-on-File" checklist item during pre-check-in. Once saved, staff can easily charge post-visit balances, non-covered fees, or missed appointment costs directly from the dashboard.

Give Staff More Control

Staff can view payments due, add custom amounts, collect payments using a saved card, and view amounts already collected.

On-Demand Payment Nudges

When an unexpected balance arises or a patient overlooks a pre-visit charge, staff can send targeted "Pay Now" SMS or email communications with direct payment links for quick, hassle-free resolution.

Payment Collection Throughout the Patient Journey

Additional Form Packets

Before the Visit

Staff identifies the amount due and Simple Interact incorporates payment into the patient’s pre-visit checklist. A reminder can prompt the patient to take care of their balance before arriving.

MIPS-related Data Capture

During the Visit

If payment is still needed, staff can collect a custom amount or charge an existing card-on-file from Simple Interact.

White Glove Service

After the Visit

Staff can monitor collected amounts and payment status, while additional email or SMS communication can provide another payment nudge when appropriate.

Business Impact

Business Impact

  • Increase Patient Payment Capture
  • Improve Overall Cash Flow
  • Reduce Manual Staff Work
  • Improve Patient Payment Convenience
  • Reduce Missed Payment Collection Opportunities
  • Keep Payment Workflows Connected
What to expect

What to expect

  • Core functionality turned on in less than a month
  • Results delivered immediately
  • Phased rollout to minimize disruption
  • Short and easy training sessions per phase
  • Low learning curve for staff
  • Exceptional customer service

More Information

Learn more about our
complete platform

Have questions?

We would love to share our expertise in front office automation.

Call us if you just have questions.

844-255-7467 Ext 1

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