About Us

Company

Based in Dallas, Texas, Simple Interact is a front office automation company in the healthcare technology space and a 2025 & 2026 Best in KLAS® awardee. We serve physician groups, regional hospitals, federally qualified health centers (FQHCs), and enterprise customers across the United States.

Vision

A future of frictionless healthcare, operating seamlessly for both patients and providers.

Mission

Transform patient experience. Boost staff productivity. Drive provider success.

Platform

Simple Interact’s front office automation platform helps healthcare facilities across the United States run more efficiently and profitably by transforming their critical compliance and front-office workflows into seamless, digital experiences.

Our mobile-friendly, multi-language, EHR-integrated software platform addresses a wide range of front-office needs such as patient forms (intake, consents, check-in, screenings, HPI transcription, ePROMs), patient engagement (checklist reminders, on-demand messaging, outreach campaigns), patient texting (two-way messaging, triaging, archival), patient feedback (surveys, reputation), patient scheduling (referral management, waitlist automation), and patient payments (payment capture, card-on-file).

What sets us apart is our simple user experience, extensive customizability, deep integrations, and high-touch customer care. We collaborate closely with providers to build custom solutions that leverage our out-of-the-box capabilities. The platform integrates seamlessly with major EHR systems, ensuring that these improvements work in harmony with existing clinical workflows.

Values

‎ SMILE: We bring a positive attitude to everything we do.

‎ SOLVE: We approach issues as problem-solving opportunities.

‎ SHARE: We view sharing as an enriching experience.

‎ SPEED: We are responsive and deliver results quickly.

‎ SIMPLE: We strive to make working with us easy.

Purpose

  • Transform the patient experience across every front-office touchpoint
  • Boost staff productivity by automating critical workflows
  • Drive provider success through better efficiency, visibility, and outcomes
  • Deliver simple, customizable solutions that integrate deeply with existing systems
  • Build trusted partnerships focused on measurable results and continuous improvement

Have questions?

We would love to share our expertise in front office automation.

Call us if you just have questions.

844-255-7467 Ext 1

Request a Demo