Blog

In today’s diverse world, healthcare providers serve patients from all walks of life, speaking a multitude of languages. While this rich tapestry of cultures strengthens our communities, it can also present significant communication challenges within a busy medical practice. Misunderstandings due to language barriers can lead to missed appointments, confusion about instructions, and ultimately, a […]

Breaking Down Language Barriers: Simple Interact’s 2-Way SMS Chat Now Speaks Your Patient’s Language
August 19, 2025

Effective communication is the cornerstone of quality patient care. In healthcare, timely, clear, and accessible communication between providers and patients is essential for delivering patient-centered care. However, traditional phone calls and emails often result in delays, miscommunication, and frustration for patients and staff. This is where 2-way SMS chat comes in. By leveraging the simplicity […]

The Benefits of Using 2-Way SMS Chat for Healthcare Communication
February 6, 2025

Discover how Stephanie Harris, VP of Marketing and Communications of Baptist Hospitals of Southeast Texas, Beaumont, TX, improved patient feedback with Simple Interact.

Case Study: Boosting Google Ratings and Staff Morale at Baptist Hospitals of Southeast Texas
June 18, 2024

Discover the best patient communication methods for your practice. From phone calls to 2-way SMS texting and chatbots, find what works best for you.

2-Way SMS vs. Live Chat: Which Is Best for Bi-Directional Patient Communication?
June 4, 2024

Simple Interact receives high marks in KLAS Spotlight Report for its front office automation platform, delivering tangible outcomes and exceptional customer support.

Simple Interact Earns A+ Satisfaction Ratings in KLAS Report
May 21, 2024

Learn how 99 Healthcare Management enhanced their operations and online reputation with tailored support and innovative feedback tools from Simple Interact.

Case Study: Boosting Reviews From Day One for 99 Healthcare Management Clients
May 7, 2024

Revolutionize task management in healthcare with a shared inbox dashboard designed for efficiency, not just data presentation.

Boosting Healthcare Staff Productivity With a Shared Inbox Dashboard
April 30, 2024

Explore how 2-Way SMS Healthcare Chat by Simple Interact enhances patient communication, boosts staff efficiency, and improves satisfaction.

Healthcare SMS: What Metrics to Track in Your 2-Way SMS
April 16, 2024

Discover the vital role of provider reviews in healthcare, how they influence patient choices, and strategies to improve your medical practice’s online reputation.

Why You Need Both Practice AND Provider Reviews
March 26, 2024

Explore how reimagining the front desk experience in medical facilities can significantly enhance patient satisfaction and streamline operations.

Rethinking the Front Desk Experience for Patients
March 12, 2024

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