Blog

Discover the best patient communication methods for your practice. From phone calls to 2-way SMS texting and chatbots, find what works best for you.

2-Way SMS vs. Live Chat: Which Is Best for Bi-Directional Patient Communication?
June 4, 2024

Explore how 2-Way SMS Healthcare Chat by Simple Interact enhances patient communication, boosts staff efficiency, and improves satisfaction.

Healthcare SMS: What Metrics to Track in Your 2-Way SMS
April 16, 2024

Explore how reimagining the front desk experience in medical facilities can significantly enhance patient satisfaction and streamline operations.

Rethinking the Front Desk Experience for Patients
March 12, 2024

Patient privacy is sacred, but did you know some third-party vendors mine patient data for advertising? Learn how to ensure patients feel secure in your office.

Is Your Digital Forms Vendor Delivering Ads to Your Patients?
January 23, 2024

Enhance patient care in FQHCs: Master a 4-step approach to close referral loops, meet MU standards, and simplify processes with effective communication and tools.

FQHCs: Closing Referral Loops Doesn’t Have to Be Difficult
January 9, 2024

Learn how to craft impactful no-show appointment messages to reduce missed appointments and mitigate lost revenue in your healthcare practice.

Transform No-Show Appointment Messages Into Reschedules
December 5, 2023

Revolutionize patient-staff communication with 2-Way SMS Chat by Simple Interact. Eliminate long hold times, and improve efficiency and satisfaction.

2-Way SMS Chat: Connecting Patients and Staff in New Ways
October 24, 2023

Learn how to streamline patient tasks with Simple Interact’s Unified Checklist. Reduce no-shows, enhance patient experience, and boost office efficiency.

New Feature: Unified Checklist of Pending Items 
October 3, 2023

Learn helpful patient engagement solutions for the waiting room, plus tips on how to reduce or avoid waiting room delays altogether.

Patient Engagement Solutions for Waiting Rooms
September 26, 2023

Explore the potential of a digital front door in healthcare for streamlined patient engagement, enhanced operational efficiency, and better health outcomes.

The Digital Front Door: The Healthcare Strategy You’re Missing for Improved Patient Engagement
August 15, 2023

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