Given the criticality of patient surveys from both funding and operational perspectives, health centers (CHCs and FQHCs) would be well-served to put in place a streamlined patient survey process that is repeatable, flexible, consistent, and reliable while also being affordable.
With a streamlined process, Lamprey Health Care obtained 100% of the desired survey sample size within 3 days! 200% of it obtained within 10 days, and 300% within 30 days.
How to Automate Patient Feedback at Federally Qualified Health Centers
July 28, 2021