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Given the criticality of patient surveys from both funding and operational perspectives, health centers (CHCs and FQHCs) would be well-served to put in place a streamlined patient survey process that is repeatable, flexible, consistent, and reliable while also being affordable.

With a streamlined process, Lamprey Health Care obtained 100% of the desired survey sample size within 3 days! 200% of it obtained within 10 days, and 300% within 30 days.

How to Automate Patient Feedback at Federally Qualified Health Centers
July 28, 2021

To adopt a well-thought-out workflow that reduces risk of contagion, Healthcare facilities must reduce the number of touch points where physical proximity or contact is needed. We outline a few suggestions.

Simple Solutions to Contactless Healthcare
May 1, 2020

3 providers, 3 mid-levels Client since mid-2015 North Dallas ENT is one of the busiest independently-run ENT facilities in the Dallas Fort-Worth Metroplex area. They improved their efficiency and increased their online reputation by using Simple Interact’s Appointment Reminders, Patient Feedback & Online Reviews, and HIPAA Compliant Online […]

Case Study: Centricity client improves online reputation and front office efficiency with Simple Interact
November 1, 2017

One of our clients was spending $3000 per month for “paid search” i.e. using Google adwords to drive traffic to their website or call center. A marketing agency had convinced them that this patient acquisition channel will pay for itself many times over. But once they started acquiring patients via unpaid “organic […]

SEO for Medical Practices: Is pay-per-click cost effective?
June 7, 2016

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